Enable guests to request room service, housekeeping, or concierge with a simple QR code scan. Enhance the luxury experience.
No apps • Multi-language • Live routing to departments
Traditional hotel service systems create inefficiencies
Guests navigate complex phone menus or wait on hold for service
Guests leave their room for simple requests
Staff overwhelmed with phone calls miss important guest needs
High call volume, long corridors, and multiple outlets make coordination hard. Paper logs and ad-hoc messaging slow everything down. Meanwhile, guests expect immediate acknowledgement and proactive hospitality—especially in suites and premium categories.
CallAWaiter gives every guest a one-tap way to reach the right department from anywhere: rooms, pool & beach areas, spa, lobby, or restaurants. Each request includes location and category, so your team can respond fast without extra triage.
QR codes in every room, pool area, restaurant, and common space
Route requests to correct staff automatically
Mark suite guests for priority handling
Interface available in 30+ languages
Track response times and guest satisfaction
Requests are acknowledged instantly and assigned to the right outlet—room service, housekeeping, concierge, maintenance, or F&B. Supervisors can reassign on the fly to balance load in peak periods.
Use dashboards to monitor SLAs, identify bottlenecks, and coach teams. Export monthly reports for management meetings or brand audits.
Personalized service with fewer staff members
Cover large properties with organized zones
Fast, efficient service for busy travelers
From independent boutiques to large resorts, one consistent, branded call flow raises satisfaction and lifts reviews. Guests feel looked after without needing to call down or leave their room.
Guests love the convenience
Organized, prioritized requests
Modern tech-forward hotel
Upsell services easily
↓ 45%
Average reduction in time-to-acknowledge at pilot properties.
Results vary by property size, layout, and staffing.
Free 30-day trial. Setup in one afternoon. Impress your guests.
Get Started Free →Trusted by boutique hotels and resorts worldwide
No. Guests scan a QR and use a lightweight web page in their browser.
Yes. You can tag VIPs and enforce response-time targets with escalation.
Each QR is mapped to a zone and department. Requests go straight to the right team.
30+ languages, with an icon-led flow that works for international guests.
